RBL Bank Customer Care Contact Details

by Alex
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rblRBL Bank

RBL Bank Limited ((Formerly known as The Ratnakar Bank limited) is a scheduled commercial bank headquartered in the Kolhapur region of Maharashtra.


RBL Bank is one of India’s fastest growing scheduled commercial banks. It is continuously expanding its presence across India through a growing network of branches and ATMs.

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Established in 1943, RBL Bank undertook a transformational journey under a new management team in 2010. It embarked on an aggressive growth plan based on a robust platform of professional governance, relationships, technology infrastructure, high quality capital and geographic expansion. Over the last five years, some of the most notable global and domestic names have infused capital of over Rs. 1,500 Crores, taking TIER 1 capital to Rs. 2,200 Crores (approx).

Today, RBL Bank offers specialized services under five business verticals namely: Corporate & Institutional Banking, Commercial Banking, Retail Banking, Agri & Development Banking and Financial Markets. The Bank currently serves more than 14,00,000 customers and has a total business size of over Rs. 31,000 Crores.

As of May 2015, RBL Bank has grown to a network of 183 branches and 351 ATMs across 13 Indian states.

RBL Bank is a full service Bank offering banking products and services to large corporations, small and medium enterprises(“SMEs”), agricultural customers, retail customers and development banking & financial inclusion (low income) customers. It has been rated India’s Best Bank (Growth) in the mid-sized bank segment by Business Today-KPMG study for three consecutive years, FY12, FY13 and FY14.

RBL Bank business lines consists of corporate and institutional banking (C&IB), commercial banking (CB), business banking (BB), retail banking (RB), agribusiness banking (AB), development banking and financial inclusion (DB&FI) and treasury and financial markets operations

The Bank currently services approximately 1 million customers and has a total business size of over Rs. 20,000 Cr. Over the last three years, it has infused capital of over Rs. 1,500 Cr, taking the TIER 1 capital to approximately Rs. 2,000 Cr.

RBL Bank Customer Care Contact Details:-
Customer Service Helpline No.:-1800-123-8040/+91 22 61156300 to 99
Credit Card Helpline No.:-1800-121-9050
Email: customercare@rblbank.com

31 thoughts on “RBL Bank Customer Care Contact Details

Devendramahato February 9, 2016 at 11:36 am

App no nah I Mila he


vasantha kumar May 21, 2016 at 1:32 pm

how to convert to EMI anybody please tell


Naginbhai Mahijibhai Parmar June 16, 2017 at 9:55 am

I have just received credit card from your end though I informed you on telephonic conversation.My denial is with respect to the charges levied on my account prior to receipt of card.Charges levied are informed in form of a message.Thank you for your concern and kindly accept the card I am sending back by courier service.


Mohit Sharma July 17, 2017 at 1:49 pm

hi my name is mohit sharma,i apply credit card from your bank, its already too much time, i received inquiry call from your end, but my card is not processing yet, my application no. 1709404005.tell me the status of my card.pls


    admin July 18, 2017 at 8:31 am

    Contact at 1800 121 9050


      Mohit Sharma July 18, 2017 at 10:32 am

      I was call yesterday 20 to 30 times but every time call are disconnected. No executive pick my ph. This is rubbish yaar


RANJEET KUMAR August 4, 2017 at 11:58 am

Hisir i have applied credit card for rbl bank. For verification call is coming from your side but network issue it is able to listen.the no from which call is coming regularly is 911246600950.my no is 9006088060.so please arrange call between 8 am to 3 pm.otherwise i am in office.


    admin August 5, 2017 at 8:29 am

    Contact at 1800 121 9050


a September 15, 2017 at 8:54 am

Your credit card collection executive don’t have manner how to talk with any one ….and giving all wrong information to my family. Instead giving them warning to not to call my any family members they always call them …I regular pay them my money…they give all fake and false information to my family members I am not going to tolerate this I m putting this matter in media…RBL credit are making people fool
Executive name is Farah she is under samir sheikh
I want immediately action on this
Dhruv Panchal
This happening from last 8 month now enough is enough
10h 10 hours ago

Dhruv Panchal
If u don’t take any action thn Ill directly talk to journalist abt Rbl credit card


jagannath kar October 30, 2017 at 2:32 pm

really not a good service to talk directly customer care for any grievances or complain. j


arvind November 22, 2017 at 2:53 pm


I have your platinmum maxima card so while applying for the credit card they had confirmed that I will get 8000 reward points but till date, I haven’t received any rewards points.
I received a statement for the month i.e Rs.7901.32 so I just want to know the breakup of the statement because it is going on higher as per my calculation.

I have mailed the concern on cardservices@rblbank.com but haven’t got any reply.

Please revert asap otherwise I will have to terminate the service.


Narender raj November 22, 2017 at 9:02 pm

tumare credit card employee chor hai mere se paise lekar retan hai Kar ra aur credit card bi nai Diya


suresh kochar November 24, 2017 at 4:06 pm

10 days back I had requested for statement of account for the year 2014-15 for my credit card no. 5414382307498642
I was told that it which reach me in 48 hours which have not received yet.
Sent an e mail also. again no reply

I also sent e mail for issue of fresh card as the old credit card exired in April”17 This again is not received

I hope my above two issues would be urgently dealt with


suresh kochar November 24, 2017 at 4:08 pm

My credit card no. is wrongly typed
correct number is 5415382307498642


Gaurav Kumar January 5, 2018 at 4:09 pm

Costumer care par baat nahi ho pati hai


ramu yenni February 4, 2018 at 3:38 pm

Sir I’m paid my rbl credit card payment today it’s deducted from my account but it’s shows me make a payment then I’m called customer care executive no 9572718930 I’m talk with him told him for my problem but he was deducted again my amount another 7000 please refund me my total amount 19233 rupees


Ashvin patel February 23, 2018 at 5:54 pm

bad service kisi se baat nhi joti customer Care ke saath


Ashvin patel February 23, 2018 at 5:58 pm

bad service kisi se baat nhi joti customer Care ke saath customer ne ulu banati he pura din nikajahe firbi bat nahi hoti?????????


Ashvin patel February 23, 2018 at 6:00 pm

bad service kisi se baat nhi joti customer Care ke saath mera One yer hogayahe firbhi
Ak email id updet nahi hoti


Ashvin patel February 23, 2018 at 6:04 pm

Full bad service kisi se bat nahi hoti
Kisiko bhi in ke shath kam nahi karna


Raju Kumar. D March 2, 2018 at 1:02 pm

RBL cdear manager I am RBL credit card customer I get credit card but not get it 4 digit card number please send my email address very long time I will try but not response any RBL customer care


rsjesh April 14, 2018 at 11:34 pm

Rbl contect number 08910496355


rsjesh April 14, 2018 at 11:34 pm

RBL cdear manager I am RBL credit card customer I get credit card but not get it 4 digit card number please send my email address very long time I will try but not response any RBL customer care. 08910496355


Sachchida Nand May 6, 2018 at 10:12 am

I tried calling to customer care executive of rbl credit card but unable to talk.
Pls give me appropriate cont no so that I can discuss with them.its very urgent .


Ritu May 21, 2018 at 7:53 pm

worst customer care. you are not able to reach to telephone executive. and options are too much. your call will be routing in loop only. so much frustrating.
very bad customer support


Pijush kanti khila July 19, 2018 at 9:55 pm

Subject- Request for engaging my commercial space as your service dispensary.

Dear Sir,
I, Pijush Kanti Khila from Haldia, Purba Medinipur wants to apprise before yourself regarding the present status on taking my building on rent. I wish to request you about the possibility of engaging my commercial space for opening your branch.

I possess a ready G3 Commercial Complex at Manjusree, Haldia, Purba Medinipur near Manjushree
Cinema Hall in front of ESI branch office.
• Total area 1200sqft, carpet area 1124 sqft. each floor.
• G & 1st floor for office space, 2nd & 3rd floor open space (hall type- to be decorated as per requirements)
• Broad passage for ambulance / four wheelers.
• Parking space opposite main road, in front of Akash Ganga market.
• ½ minutes to near by bus stand & main road.
• 1 minutes to nearby hospital.
• ½ minutes to doctor’s chamber & medicine shop.
• Opposite big market place like Akas Ganga Complex
• 1 minutes to other banks like Axis Bank, Central Bank, HDFC, Syndicate, Indian Bank, SBI.
• 2 minutes to nearest petrol pump
• 10 minutes to industries like HPL, Dhanseri, ECL, MCPI, Ennore coke, TATA etc.
• ½ minutes to big hotels/restaurants etc
5 minutes to SDO office & Office of Dy. LC. 10 mins. to local Durgachak PS.
Sir, I am a serviceman, HR Asst.Mgr. of ECL & my father is a doctor, practicing here at Haldia for more than 40 years.
If given a chance to serve your institute I will abide by all your requirements with good faith & will.
Hope you will give your valuable time to look after my request with sincerety and help in using the building as office space & dispensary as well.
Looking forward for your positive response.

Pijush Khila (Proprietor)
Purba Medinipur
9476429274 / 8617025162


Rahul Kumar August 23, 2018 at 4:51 pm

Credit card and debit card
one month.
Also my statements are been sent to wrong address that too after due date and after continuous follow up with call center till date not received single statement in my hand to see the bifercation of charges.
I had also mailed my complaint to supercardservices@rblbank.com on advice of customer care person but after one week received replied that my complaint will not be entertained as my e-mail id is not registered. Neither are they ready to upate e-mail id till payment is done.


Ram bahal singh August 30, 2018 at 7:40 am

Custumer ka paisa RBL BANK me fasne ke matter me


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