Thomson TV India Customer Care / Service Center Contact Details
Thomson India
120 YEARS OF HISTORY:FROM 1893 UNTILL TODAY With a rich heritage stretching back for more than 120 years, the Thomson brand has been part of the world’s greatest technological revolutions with an unwavering dedication to making innovation accessible to all. At home and beyond, our innovations are intrinsic to everyday life. We contribute to the special moments you share with your friends and family. The Thomson brand offers a vast range of electrical products spanning Television, Audio Video, Telephony, Information Technology, Connected Devices, Home, Small and large Appliances and Healthcare & Well-being.
HDR TECHNOLOGY If you wanted to buy a new TV recently, you’ve heard about Ultra High Definition (UHD) or 4K technology. When UHD was launched a few years ago, multiplying by four (UHD = 3840 x 2160 pixels) the resolution of high definition images (HD = 1920 x 1080 pixels), which is already a lot, was a significant advance. But the latest TVs coming out on the market today are not only UHD, but also HDR.
Thomson TV India Customer Care / Service Center Contact Details:-
Thomson TV India Customer Care Helpline No.:- 18008438777
Thomson TV India Customer Care Helpline Email ID:- consumercare@thomsontv.in
146 Responsesso far
thanku sir great job
Iam Gopichand Banoth
Iam from Adilabad dist Telangana
my Thomson ultra hd 43 inch smart tv screen broken by my little child
plz i want yours help
how can i repair my tv and where?
My Thomson led tv purchased on December 2018.red and green lining coming on tv.please rectify the problem
Sir Thomson 32″ LED back light problem . purchase date 10.12. 2018 .place attend .
Hi,
I am vitthal Gopalrao Deshmukh I have brought your thomson led tv 102cm within three months it is not working… And no one taking call and removing problem… Plz do contact on given no. 9284169420 and provide service.. As mi and other brand provides within a time.
I purchased the Thomson r9 32 from flipkart.It was not working. Warranty was not
finished.
Request sir WiFi is not connected to Thomson B9 pro please visit at my house
I Request Sir. Me purchased Thomson TV from flipkart eCommerce service WiFi is not connected to TV please come to my house your technician immediately.
Hi i’am Rejinold
Kozhikode nadakkavu
9847651538
My Thomson tv model B9 series purchased 2019 on November 13
With warranty remaining
Tv display doesnt working please help me to do service my of my product hope you clear problems soon as possible
I REQUEST I PURCHASED THOMSON LED TV FEW MONTH BEFORE AS A WEDDING GIFT.. SO I AM NOT INSTALL AT THE DELIVERY TIME OF TV, I SAY YOUR VISIT ENGINEER THIS TIME NOT INSTALL THE TV BECAUSE I PURCHASED TV AS A GIFT PLEASE YOU WILL COME TO INSTALL MY TV AFTER SOME TIME & THIS TIME HE IS AGREE FOR MY SUGGESTION NOW I REQUEST HIM FOR INSTALL THE TELEVISION AT MY HOME BUT NOT ANY PERSON HELP ME & NOT PROVIDE ANY SERVICE THEY TOLD INSTALLATION DONE AT THE TIME OF DELIVERY SO PRESENTLY NOT DONE. PLEASE VISIT MY HOME & INSTALL MY TELEVISION AS WILL AS POSSIBLE MY NO. IS 9826975405
I WANT FRANCHISY SERVICE CENTRE OF THOMSON LED..I WAS SERVED 5 YEARS SERVICING IN THOMSON TV..OR PLS GIVE ME JOB IN THOMSON TV INDIA LTD.
Thomson tv XA72034
HSN: 85287215
TH32M3277S180928878
Purchased on 21.10.2018
Purchased through flipkart
Screen flickering..kindly solve problem immediately..
Contact no. 9483456366
Name: Ganesh kumar
Dota house,parenky village
Madanthyar post
Belthangady taluk, south canara dist
Karnataka 574224
Thomson tv XA72034
HSN: 85287215
Purchased on 20.01.2019
Purchased through flipkart
Screen display problem ..kindly solve problem immediately..
Contact no. 7401441835
Name: Pradeep Raj
No.207 Kodambakkam High road,
T.Nagar, Chennai – 600017
Tamilnadu state
मेरे टीवी पर आवाज तो आ रही हैं लेकिन पिचर नही आ रही हैं ! मैं ने यह टीवी 1/11/2018 को फिलपकारड से लिया था!
राकेशवर कुमार
A/3 आदर्शनगर नजीबाबाद बिजनौर उप्र
टीवी मरम्मत के लिए किसको भेजे |
Kolhapur service center address
Contact at 18008438777
My Thomson b 9 series usb not spot please engineer visit to my home….
Contact at 18008438777
Received display issues in new 3 month led tv
हमारी टीवी ऑन नही है रहा है हमे इस समस्या का समाधान करने के लिए आप की मदद चाहिए
Dear Flipkart,
I am frequent buyers of products through Flifkart but my trust gone in vein when i buy this THOMSON 4K SMART led tv. They have pathetic Customer care services ever there Customer care executive whom I talk do not know how to deal with client.She spoke with me in bad tone.
I have raised service request on 22/01/2018 through my email id ranjan.rahul58@yahoo.in but donot get any response from there side. I had brought this THOMSON TV last year in month of APRIL 2018 & now it’s not working.
I had also drop mail on given email id but not getting any response from them.
So, I request to flifkart to please help in get back solutions for it OR please stop selling this kind of fake product on your site.
It creates bad image of yours. Flipkart need ur interventions in providing solution.
I purchased Thomson 32 inch led b9 pro tv in flipcart september .Now tv breakdown please send me company service engineer my contact number .9951156155.9347888271.
Contact at 18008438777
हमारी टीवी ऑन नही है रहा है हमे इस समस्या का समाधान चाहिए हम सर्विस सेंटर में संपर्क किया पर कुछ भी नहीं हुआ tvs/xb30849 thomson
Hsn 85287213
TH24M2490107539
Hi sir my Thomson TV 32 inch LED TV display problem
Contact at customer care no. mentioned above in the post
On off
I purchased Thomson smart tv pro model .It is not connected wifi and mitra cast.please solve this problem as early as possible.
I need a sarvis center
Contact at customer care no. mentioned above in the post
I have purchased Thomson 55inch 4K Led TV through Filpkart. within a weekmtime the video gone only am able to hear Audio. Have sent so many emails to filpkart and thomson TV customer care they have prescribed answer like within working days your issue will be resolved. By saying this 2 months passed. Till now issue has not been resolved. I recommend filpkart to stop selling Thomson product. They have very poor customer care and service. Not worth it. People DONOT PURCHASE THOMSON Product through online.
Fit for nothing……………
Please help my Thomson tv speaker noise contact number 8447375009
Contact at customer care number mentioned above
TV screen not seen
From 9-Feb-2019 to I am facing issue in TV it’s not turning oN regarding this I contacted your team also but till problem is not solved so please help me
I purchased Thomson tv no B9pro102cm full he led smart tv 40m4099 pro thru flipkart.pls.arrange near by service person for installation.adress.raghavan mkv,rareeram,etat.po.near Santo cinema.kannur dust.670327.thank you.
Contact flipkart for the same
My Thomson led TV Ki white display problem Plz your to my halp my contact number 9315877120
Please Sent me your Service Center in Kerala, e expesaley Kannur district, I amPerchasing your Thomson TV from online.
Dear sir plz my thomson smart tv B9 Pro do not show my dispale and onely voice show plz help
Requested sir,my TV Thomson b9 pro 40 is not working.product is under warrenty.my name m.suresh babu.kurnool andhra Pradesh.l purchased product flipkart in Nov 2018. My contact no.6281690652.
Contact at customer care number mentioned above in the post
Video problem
Video not working
Contact at customer care number mentioned above in the post
My tv hdmi port not working plz visit my house
Pudukkottai 622001 tamilnadu 9994578802
Contact at customer care number mentioned above in the post
LED TV not working
Contact at customer care number mentioned above in the post
I have purchased Thomson 33 inch R9 led tv a few months buying in online shopping at flipkart this do not working to display please solve my problem contact number 9177122273.
Contact at customer care no. mentioned above in the post
Admin can you please let me know address of Thomson TV in India.
Order number OD 113370911667246 dt 18/9/2018 led TV 24″ is not working
Sir Iam from warangal , i have purchased a led B9 pro (40) your company by flipkart on 25/04/19. But tv had some problem picture has not clear.
Pls send your service engineer and solve that. My no 9866575654
Contact at customer care no. mentioned above in the post
Led tv connect to miracast my mobile phone connect to jio tv display blank but audio is continued please visit my place
Jio tv don,t support miracast
My name is Rajesh and I am from Himachal Pradesh. I bought a 40-inch Smart LED TV via Flipkart.com on January 23, 2019. On 05/05/19 its display off suddenly, the sound is coming but there is no display. I filed a complaint on 07/05/2019 in consumer care, they filed my complaint and also gave me a complaint number 9218108, After that they sent a mechanic who had checked the TV. According to the mechanic, the TV can not be repaired because there is a problem in its panel. Since then, I am constantly calling, emailing, but nobody is paying attention to my problem. Every time some excuse is made. Disturbed by this, I have decided to file a case against Thomson TV in consumer court. If I do not get any feedback in 15 days and my problem is not resolved then I will file a case in the consumer court. I am sending you a copy of the bill of TVs, and copies of the emails I have written. I hope you will solve my problem otherwise I will take further action.
Raise your complaint at consumercare@thomsontv.in
Hi,
I have purchase Thomson Smart LED TV on 17/11/18 through flipkart.
It was working good but suddenly since yesterday dated 07/05/19 morning is stop displaying screen.
I have tried to contact Thomson Customer support no. 1800 843 8777 but call was disconnected every time.
kindly do the needful. My product is in warranty period.
We eager to get your after sale customer support.
Hi sir me purchace thomson tv from flipkart.screen is dull the tv display is black so immediate to our technician to solve this problem . Thank you.
i want service by thomson i purchased from
flipkart my tv is not working colored line on display and tv is under warranty. i want service please help me my contact no. is 9643391178
Don’t repair my TV u under
Don’t repair my TV u under
My TV was in under warranty when I filled complain but they haven’t repaired under warranty
Hi sir am flipkart online purchasing in Thomson led TV 9 pro at 27July 2018
Xa72034
Hsn 85287215
Th31m3277s180715381
Today display not working now need your support my phone no is 9566558842
Contact at customer care no. mentioned above in the post
मोबाइल कैसे कनेक्ट किया जाता है टीवी में
I purchased Thomson LEd tv on 17/09/2018 it is under warranty it is not working. since one week passed we have given complain. we called your he also avoid our call.not visiting to our house.
I have tried to contact Thomson Customer support no. 1800 843 8777 but call was disconnected every time.
My address c/o minino D silva Opp. st francis de asses chapel goa velha 403108 Goa.
My contact number is 9370489975
Dear sir/Madam
Pl find herewith attached invoice scan copy .
The picture of my LED (40 inch ) is not coming only sound is heared.
Request you to kindly depute engineer for solve my problem.
Regards.
jyoti
Sir ,,please can you give the list of thamson authorized service center in hyderabad
I was buy 40tH 1000 led, befor 3 month .and now this tv on software problem how I contact customer care?
Excuse me sir could u plz mention the Thomson TV service centers list in andhra Pradesh
TV power is a on. The picture won’t display full screen. Please send mechanic… My name ji son tc Tharayil house ayarkunnam po 686564 Kottayam dt kerala ph 7561062071…9526939084
Thomson waste TV with in one month so many problems coming number of times I called to customer care number that no not worked and i sent mail to customer care but they not respond to my mail flipkart cheated to customers so all r going to apply in consumer court on Thomson company and flipkart person
sir,
I Purchase one32 inch LED TV one month ago,. I belongs Kerala, I want a service Center Phone number of Kerala, Kannur district. Please send me immediatly
Thomson tv B9 smart tv LED(32”)
HSN: 85287215
Purchased on 10-06-2018
Purchased through flipkart
Screen display problem ..kindly solve problem immediately..
Contact no. 7339604142 & 7708080283
Name: vignesh M
No.3/12 kunichi(village) periyakunichi(post) tirupattur(Taluck) vellore (district)-635602
Tamilnadu state
I had purchased tv January 2019, it is not working from 19th july but i called tollfree they cannot take any complaint and suggested to mail to consumercare but no response. service is available or not
I have purchase Thomson led smart Tv B9 32″ Dated 27.10.2018.order Id-OD113749586161223000 Tv shows Display Problem .So kindly request you to rectify the above said problem immediately.
On march 20th 2019 the TV had a speaker problem and it was rectified.
Both above said problems occurred during the warranty period itself and the warranty period ends on 29.10.2019.
So make the TV replacement immediately.
Sir I am purchase Flipkart in Thomson led TV my TV repair not working urgent sir please contact immediately
Purchase led thomson B9 pro feb 2019 led not working customer care no response 7 days vist my home engineer pl
Sir one line purchesfor thomsontv repairfor5 monthtv problemfor pict.tubethis is not for response for phone call please arrangedservice myphoneno 9940121161
My TV is sensor problem immediately pls
Thomson B9 Pro display is not working please solve my television problem
Sir,i want to buy thomson 43″led tv 2.5/16GB,please tell me nearest seller in bhagalpur or khagaria,bihar
Poor customer service while i trying to reach customer care no they are not response then why gave customer care number….bullshit
Only voice received, picture or screen not seen
I purchased a Thomson 4k led TV in the month of April 2019.now it has started giving internet connection problem.i wanted to take help from flipkart as I purchased from them but they told our role is over.then I e-mailed to consumer care of Thomson company for servicing but no answer from them is received till now.how to get my TV serviced.perhaps I have done mistake purchasing a Thomson TV.
I am sridhar my Thomson TV (32 ) display is problem . Please send me your mechanic my phone number 9491874280.(iam flipkart purchasing) 3-11-2018 EAN CODE 0634480348484
Hi,
i am Shashi Kumari purchased Thomson B9 Pro 102cm (40 inches) Full HD LED Smart TV online Flipkart,07/11/2018 now this tv display is not working properly its getting automatic off and on pls send to engineer to rectify this issue i contacted customer care they told me i have to send email about this issue pls resolve my issue.find the attachment of invoice of order.
Product Name: Thomson B9 Pro 102cm (40 inches) Full HD LED Smart TV
Past 2 days to i am sending email to Email id :consumercare@thomsontv.in there is a no reply from ur end also calling Toll Free no. 18008438777 picking my call they ot listening to my words simply disconnecting the call? Thomson customer care not giving proper response pls take action about my problem immediately.
1. [IMEI/Serial No: TH40M4099S18092 1368 ]
Order ID: OD113827403018220000
Name: Shashikumar
M.No.9945396108
My Thomson LED HD tv is out of order, I brought it in October 2018. I need a service engineer at the earliest.
I have filed a complain about my led tv which is not working now ,but no any step have been taken by the company.
Service santer in m.p.
I purchased Thomson LEd tv it is under warranty it is not working properly. there is problem in Speaker since One Month & one week passed we have given complain.
I have tried to contact Thomson Customer support no. 1800 843 8777 and also emailed to info/ consumercare aprox 15 times but problem not solved.
My request for resolve the problem which is with the Thomson led tv is still unsolved , I give the all details as wanted but nobody is taking care of my problem.
Please do something as soon as possible.
Hi Am Avinesh Sharma,
I Have an issue with my TV that screen is showing only Thomson after that is going to blank, apart from i had trying to to reach on your customer care but didn’t getting response from there.
Kindly look into it & do the needful on priority.
T v replacement services for the company
My 32 inch back light problem where I service the TV in chennai
I have purchased thomson tv in the month of December 2018 I am having back led light problem moreover I have been trying to call you but I am not getting any reply so kindly look into the matter soon
Thomson 32 smart tv display in vite and speaker slow my mobile numbers 9376582502 please fast call me
Please solve prablom of my led tv
Very poor service not call atend custamar care i parches 50 inch tv in date 16augast and totaly not working no satart please call me 8830380330 gorakh please help me and your contact no send
Please contact no led 50 inch totaly defect date instoletion 16 augast please help me
Complaint registered but does not reply to me.
Thomson tv FHD122 inch screen crack please service provided.
My Thomson smart led is dead picture not visible
Hi this is panditi venkata Ratnam i am purchased Thomson LED TV 55in UD series on Flipkart Date 07-11-2018 od no,1138117878138781000
Invoice number FABIJM1900063140
Product TVS/XH05513/Thomson
HSN no 85287217
Th55TH1000181001597
Still four days onwards screen will not working that means some types are colours came to the screen in that time audio also not working IAM also complaint in Flipkart they are given one toll free number many times I have call them but they are not responding due to the reasons pls kindly rectify my TV’s problem
I purchase thomson led 40inch Nov 2018.led problems screen. Please solve my led screen. Please give customer care number and address. Bikaner.
Am purchase in thomson tv before 6 month now there is no display not coming only sound only coming pls immediately solve this problem. Pls contact immediately this number 8508203401. Area pondicherry
मेरा थॉमसन tv जिसको मैन फ्लिपकार्ट से लिया था ,वो खराब हो कर पड़ा हुआ है। मेरे कंप्लेन करने के बाद एक सर्विस इंजीनियर आया और बोला कि मैंन बोर्ड खराब हो गया है, एक वीक में रिप्लेस कर दिया जाएगा, लेकिन 10 दिन बीत जाने के बाद भी कोई खबर नही है कि मेरा टीवी कब ठीक होगा। complain id- 9997796
Very poor service not attend call. No reply send me .
My Thomson smart LED TV not working properly
Pathetic Service even seen. Are you guys are only sell product? and do not care about customer who are facing the issues. Also i have seen there is no escalation matrix. no data..
Bull shit the Customer care no only not working they are running a company
unable to update youtube application. Please guide
எனது டிவி தொடு திரையில் படம் தெரிய வில்லை ஆகவெ அதை சரி செய்து விட வேண்டும் என்று கூறியுள்ளேன் உத்தரவாதம் இன்னும் சில வாரங்கல் உள்ளது
Thomson tv 43inch recently motherboard chand and sound problem
Thomson LED TV customer service is pathetic and will not be reachable easily on toll free no. Customer support keeps you waiting and does not respond on email as well.
Tv la mungya yetat chitra barobar disat nahi.
Today I will go in court for your service is not satisfied & very late
I am Gopi Kishore at anantapur , display is
not getting only voice is getting
I purchased 40inches 11 months back and I have taken 1 year extra warrenty.
Above mentioned healp line number not available please provide another one
We Purchased Date :Jun 17, 2019 , Chennai , India
Device Name Thomson UD9 124cm (50 inch) Ultra HD (4K) LED Smart TV
Device Model 50TH1000
Device Serial Number TH50TH1000190504468
Total we extended warranty till Jun,16,2012.
Last 3 days I am trying to contact Thomson India for Support. but No Customer care responds..Nobody Picking Phones :18008438777
last 3 days own-words Android software issues. all apps are not working ..like…YouTube Networking ( YouTube not compatible with this version error” )and Trying to Get Help from Indian Thomson TV Team 18008438777 ( nobody attending and consumercare@thomsontv.in (no reply)
Need your support .
We are really worried about the Thomson TV support in India
Please contact : +91-9884810168
Ashok
Sir I have purchased Thomson LED TV on 23.11.2018 and it’s display not working since complaint has sent to consumercare@thomsontv.in no response has received from the company phone also busy. Kindly solve the problem
I have purchased Thomson LED TV 40 inch in the month of February 2019, now iam not able to see any picture and screen shows only black iam hear only voice no picture I tried to contact service centre but I did not get any help rom them. I request you to send service executive person to my address to attend the problem my contact number 8792519507 Chandru
Hi
I was purchased thomson hd led 80 cm smart tv by flipkart.since one year it was worked properly. But now almost 3 month the youtube was working stop suddenly .can’t reinstall also.and I was called lots of times ( 3 month) continue. But still I no one pic up my phone..just played the voice record that connecting the call …..
Customer care number 18008438777….
No one pic up
Display problem
My tv is not working i bought 10 2 2019 iam karimnagar district telangana i send email to coustmercare not respond. This is fake company
Hamari TV ki pikcer white ho gahi hamne tv filipkart se magha tha my tv thomson led b 9 Pro 40inch plz I want yours halp how I can I repair my tv my phone number 9315877120
White display problem thomson b9pro led tv my contact number 9315877120 plz I can your s halp
15 din se tv band hai apkha replhe nai araha hai plz call me my contact number 9315877120 plz
50 inches TV purchased through Flipkart stopped working in 8 months, heard Thomson products are based on a lot of recycled waste…? and only the name is Thomson manufactured in India, no customer care…. The number is never picked…its fraud to talk for high claims…. Have decided to take them to consumer court for failed promise and disturbing peace of mind. Also heard that the cheap material used in TV leads to service life less that w years in most TVs ?
Hi,
Do you have any authorized service center in bhubaneswar? I am planning to purchase one led tv. Please let me know so that I can plan accordingly.
Hai sir my thomson tv falt
Hai sir my thomson tv falt i complaint falt attend my tv, phone no:9025060416 VENKATESAN.P 6/17 VALAIYAL KARA STREET, THIRUVATHIGAI POST, PANRUTI. T.K 607106. CUDDALORE. DISTRICT
Sir mai ne uhd 108cm flipkart se nov2018 ko buy kiya tha last 3month se uske koi bi kaam nai kar raha service centre se 10 din m ho jayega 15din m ho jaega bataya ja raha hai but abhi tak koi repair k liye nahi aya. Pl help me my mob 8146263206,7888976199.
Gugal auptudet
Gugal auptudet
09 03 2018
Sir 40 inch tv disply not work pls arange seriver men contact 8778334912
I have tried to send mail to this ‘consumercare@thomsontv.in’ address for several times for a service request, but the Mail delivery subsystem shows as the address is not found.Can you solve my problem? My mobile no.is 8778687099
TV Details – 43″ UHD Smart TV.
Issue Details – This TV is having issue with several applications.
YouTube issue – The official YouTube apps are not working and asking for update. However there are not updates for these apps on play store. They have provided an youtube upgrade from ApToide and after installing the the updated YouTube is also not working. It looks like a dummy YouTube page, as all the options are on this page are not responding at all. After all try the YouTube issue is still there. Not able to watch YouTube at all.
Netflix issue – Same YouTube issue for Netflix as well. The Netflix app available on Playstore is not supporting this device.
HotStar issue – Few contents like Hollywood movie/serial are not running. It is showing the message ` The device has been rooted`. Ex- The movie ‘Life of pie’ is not able run with HotStar on this TV with same error message.
Other Apps like airtel xStream and jioTV app are also having graphics issue. The contents are not visible only audio is working.
Ex-termly bad service by Thomson and also very poor experienced people.
My led show problems speaker buffering and screenline
I buy online on 26th oct 2019 but executive not come to fix my 40 inch tv, is it fake company and everyday I got messages that they’ll come to fix led tv but no response as 12 days passed it’s rediculous that company is big and not follow by anyone ….I still waiting to installed my Thomson 9 pro led tv? Give good service.
Sir Iam from warangal , i have purchased a led B9 pro (40) your company by flipkart on 25/04/19. But tv had some problem picture has not clear.
Pls send your service engineer and solve that. My no 9964672552
I am Jitender Kumar purchase Thomas led TV 32 inch dated 04/11/2018. I was complaint of led 01/11/2019 but today 11/11/2019 is not Solved my problem. I am calling many time to customer care number 18008438777 and customer care executive was told me today solved your problem. So I requested a refund my money and I will take another action.